Chatbots and Artificial Intelligence are all around the Internet now, learn more about it.
Conversational UI is a new opportunity for content providers.
An earlier newsletter on the profile of a UX writer got a better-than-expected response from subscribers around the globe. It set me thinking — what were the other “modern” (if that’s the right word) content careers created from the needs of the digital world we live in?
Writing for a chatbot to help it communicate with visitors to your website, and some such, is a new craft; something that I, too, have dabbled in. In tech gobbledygook it is conversational user interface or CUI. In short, a conversational interface is any UI that copies the human way of talking/language.
Here’s how Wikipedia defines it:
Conversational interfaces are platforms that mimic a conversation with a real human. Historically, computers have relied on graphical user interfaces (GUI) such as the user pressing a “back” button to translate the user’s desired action into commands the computer understands. While an effective mechanism of completing computing actions, there is a learning curve for the user associated with GUI. Instead, CUI’s provide opportunity for the user to communicate with the computer in their natural language rather than in a syntax specific commands.
CUI essentially means humans… Read More