Chatbots and Artificial Intelligence are all around the Internet now, learn more about it.
As you observe the rise of apps like Uber, Netflix, Amazon, and Airbnb, you will realize that people love the convenience these brands provide in the form of swift resolution of their queries and problems. Any delay in service and customers would leave the business for another one. This is why Businesses all over the world are moving lightning fast to deal with customers and make sure they don’t leave them for another competitor.
Businesses getting excited at the thought of Chatbots
So the Question for the Businesses is how to improve customer satisfaction while not blowing their budget off?
The answer is simple: Chatbots
Chatbots can help businesses
A chatbot is an artificial intelligence (AI) based application software that can engage in a conversation (or a chat) with a visitor in their natural language through messaging applications, websites, mobile apps or through the telephone. This can happen on a business website or app, or through platforms like Slack, Skype, Facebook Messenger, WhatsApp, and even voice assistants such as Alexa.
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